By signing up for RIVAL PRACTICE LLC services, you acknowledge and accept to the following terms and conditions (“Agreement” or “Terms of Service”).

Rival Practice may make changes to these Terms of Service from time to time. By continuing to subscribe to Services after we post any such changes, you accept the Terms of Service, as modified. It is your responsibility to review the Terms of Service for updates or changes.

Intellectual Property

All service offerings including, but not limited to, graphics, content and HTML are the sole property and copyright of Rival Practice. Unlicensed use is strictly prohibited. You always retain full ownership of any content, graphics, or HTML that you provide.

Fees

All fees are quoted and charged in U.S. Dollars. You are responsible for paying all fees and applicable taxes for Services. Rival Practice will provide you with a written notification of any changes to the rate(s) for service(s) at least thirty (30) days in advance of such changes taking effect. In the event that Rival Practice does not provide a full thirty (30) days of notice for a rate change, you will be eligible for a refund period that corresponds to the number of days the notice period falls short of thirty (30) days. For example, if fourteen (14) days of notice is provided, you will be eligible for a refund for an additional sixteen (16) days.

Payment Methods

To avoid interruption of Services, you agree to notify Rival Practice if your credit card information has changed. Rival Practice also reserves the right to obtain updated card information from participating programs and these terms shall survive such updates.

NOTICE OF AUTOMATIC RENEWAL

To avoid interruption of critical business services (including, but not limited to: business website(s), business e-mail, secure file storage, client data, and DNS), all clients are required to have a valid credit card on file and to consent to automatic renewal. Consent is given by signing up for Services.

For annual plans, services renew on the anniversary of your purchase (“Scheduled Renewal Date”). For monthly plans, services renew on the same day each month (“Scheduled Renewal Date”). For monthly plans signed up after the 28th of the month, the renewal date will be the 28th, effective the first February of service.

As the Scheduled Renewal Date is known in advance, Rival Practice does not send renewal notices and you agree that it is your responsibility to plan for renewal dates and to set your own preferred reminder(s), if desired.

REFUND POLICY

We proudly stand behind our services. If you are not 100% satisfied within the initial thirty (30) days of signing up for Services, we will refund your payment in full. As costs are incurred in advance of, during, and following your renewal to ensure your business service(s) continue uninterrupted (which may include securing applicable third-party licenses), refunds (full or prorated) are strictly not available for renewals. Should you wish to not renew, see “Cancellation Policy” for action that must be taken prior to renewal.

CANCELLATION POLICY

To cancel Services, you must notify us (by sending an email from an email address we have on file for your account) at support@rivalpractice.com at least seven (7) days prior the Scheduled Renewal Date to allow sufficient time for processing. As Services may include critical business systems (including, but not limited to: business website(s), business e-mail, secure file storage, client data, and DNS) verbal cancellations are insufficient and we must insist upon written notice of cancellation.

An online cancellation form link will be provided via e-mail. If the form is not submitted within fourteen (14) days, your request to cancel will be considered withdrawn and you will need to contact us to obtain a new cancellation form link.

Your form also covers the applicable account closure terms, and enables you to set your preferred service termination effective date to avoid interruption of business systems before replacement systems are in place.

If a cancellation form is not completed prior to the scheduled renewal, expenses are incurred to keep your services and licenses operational for the scheduled term and a refund will not be possible.

GOVERNING LAW

This Agreement shall be governed and interpreted according to the laws of the State of Texas, except that its conflicts of law provisions shall not apply.

WAIVERS

The failure of Rival Practice to exercise any of its rights under this Agreement for a breach thereof shall not be deemed to be a waiver of such rights, and no waiver by either party, whether written or oral, express or implied, of any rights under or arising from this Agreement shall be binding on any subsequent occasion; and no concession by Rival Practice shall be treated as an implied modification of the Agreement unless specifically agreed in writing.

SEVERABILITY

In the event one or more clauses of this Agreement are declared invalid, void, unenforceable or illegal, that shall not affect the validity of the remaining portions of this Agreement.

ENTIRE AGREEMENT

These terms supersede all prior oral or written representations, communications, or agreements between the parties, and, together with any appendices, constitutes the final and entire understanding of the parties regarding the subject matter of these terms.